Get in Touch With Us

Got a question about something you read here, spotted an outdated bonus figure, or want to flag a concern about one of the sites we cover? This page explains the best way to reach us and what happens once your message lands.

The Best Way to Reach Us

Email is the most reliable channel for getting a real response from a real person. Write to us at [email protected] and tell us plainly what your message is about — a correction, a general question, or something else. That single detail helps us route it to the right person and get back to you faster instead of guessing at context.

We aim to reply within a couple of working days. During busier stretches — say, right after we've refreshed a comparison table or added a new operator — it can take a bit longer, so thanks in advance for your patience.

What We Can Actually Help With

Online Casinos like Lucky Block is an independent comparison resource covering offshore real-money casinos and sportsbooks that readers often look for as alternatives to Lucky Block. Here's what falls squarely within what we can help with:

• Content questions — If a review, a bonus term, or a payout detail on one of our pages is unclear, ask us to clarify it.
• Corrections — Offshore operators change their welcome offers, restricted-state lists, and payment options often. If you've noticed something on our site that no longer matches what a site is actually offering, tell us. We'd rather fix it than leave stale information up.
• Suggestions for coverage — If there's a comparison angle, a payment method, or a topic around sites like Lucky Block you think we're missing, we're open to hearing it.
• Editorial or partnership enquiries — If you represent an operator or a media outlet and want to discuss working with us, introduce yourself and explain what you have in mind. Note that any commercial relationship never buys or changes a ranking position — our ratings are set independently of who advertises with us.

What We Can't Do

A few things are outside what a contact form or email can solve, so it saves everyone time to know this upfront:

• We can't process deposits, withdrawals, account verification, or bonus disputes on behalf of any casino or sportsbook — those go directly to the operator's own support team, since we don't operate any of the sites we review.
• We can't confirm whether a specific offshore site currently accepts players from your state. Restricted-state lists change frequently as states issue cease-and-desist orders, so always verify directly with the operator before signing up.
• We can't offer legal advice about the standing of offshore gambling in your particular state.

If You're Dealing With a Gambling Problem

If gambling has stopped feeling like entertainment and started feeling like a problem — for you or someone you know — please reach out to the National Problem Gambling Helpline at 1-800-GAMBLER. This is a genuine, confidential resource, and mentioning it in an email to us is completely fine too; we'll point you toward the right support rather than treat it as a routine enquiry. Real-money play on any site, offshore or regulated, is intended for adults aged 21 and over (or the applicable legal minimum in your state), and it should never be treated as a way to solve financial problems.

A Word on How We're Funded

Some of the operators listed on timberrebuilder.com pay us a referral commission when a reader signs up through our links. That relationship never determines how a site is rated or ranked — our editorial team sets positions based on our own research into bonus terms, payment reliability, game and betting variety, and reputation. If you think an entry reads as more promotional than honest, that's exactly the kind of feedback we want in your email.

Before You Sign Up Anywhere

If your message is actually a question about whether a particular offshore site is right for you, it's often faster to check our existing research first. For example, if GamStop self-exclusion is part of your situation, our page on Best Non GamStop Casinos 2026 covers that specific angle in more depth than a one-off email reply could. And if you're in a state with regulated online gambling, it's worth checking licensed local operators before looking at any offshore option — they carry US consumer protections that offshore sites simply don't.

Getting a Faster, Better Response

A few small things make it easier for us to help quickly:

1. Say which page or site your message relates to, ideally with a link or the operator's name.
2. Keep account-specific details (usernames, deposit amounts, transaction IDs) out of your email to us — send those to the operator's own support instead.
3. If you're reporting outdated information, tell us what you believe the correct, current detail is, along with where you found it.
4. Give us a couple of working days before following up — every message does get read.

Thanks for taking the time to reach out. Honest feedback from readers is a big part of how we keep this site useful, and we do read everything that comes in.